Story image

Spark launches new email service for Kiwi SMEs

29 Sep 2015

Spark is expanding its offerings with Spark Business Mail - a new cloud-based email platform hosted in New Zealand and designed to meet the needs of SMBs.

Trials of the new email service have officially begun, including almost 40 customers. The platform will officially launch for SMEs on October 5 of this year.

Customers using the company’s existing business email platform, Officemail, will be upgraded to Spark Business Mail over a period of ten weeks from October through to early December, when the Officemail platform will be closed.

Spark has partnered with New Zealand owned and operated company SMX, which specialises in cloud email security, to deliver the mail service.

Richard Sandford, Spark New Zealand head of business marketing, says there is a lot of data to show SMEs have far greater impact on the New Zealand economy when they leverage digital technologies.

“A high-quality, high capacity and secure email system is fundamental for our SME customers as they begin to do more and more online,” he says.

“Spark Business Mail uses a business grade security system which means it’s as secure as email platforms used by major commercial organisations.

“It also gives customers significantly more storage and allows them to host their data locally - something that’s vital for businesses who require their records to be kept in New Zealand.”

“Most Spark customers who upgrade to the new email service will see their email storage increase by around 400%, while the price of their service will stay the same,” says Sandford.

The company will begin contacting existing Officemail customers by post this week to let them know when they can expect to be upgraded to Spark Business Mail, and what they need to do to prepare for the upgrade.

Most customers will need to make a few simple updates to their email settings across all the devices (for example, smartphones, tablets or laptops) they use to access their emails. 

Customers who don’t host their domain name with Spark will need to contact their domain name provider to update their records, as well as making the same simple updates to their email settings.

A spokesperson from Spark said Officemail customers won't notice too much of a difference in terms of the look at feel of the service.

Safety solutions startup wins ‘radical generosity’ funding
Guardian Angel Security was one of five New Zealand businesses selected by 500 women (SheEO Activators) who contributed $1100 each.
Hands-on review: The ruggedly tough CAT S61 smartphone
The driveway beckoned me, so I dropped the phone several times.  Back in the study, close examination has failed to reveal a single scratch.
How printing solutions can help save the planet
Y Soft has identified five key ways organisations can become more economical and reduce their environmental impact.
Is NZ’s tech industry starting to mature?
Technology is New Zealand’s fastest growing and third biggest industry.
How Kiwibank aims to enable greater digital inclusion
"Online tools can offer a more convenient and cheaper customer experience, but there can be barriers to usage."
Scammers targeting more countries in sextortion scam - ESET
The attacker in the email claims they have hacked the intended victim's device, and have recorded the person while watching pornographic content.
Inland Revenue to shut down services later this week
“There’s never an ideal time to shut down the tax system but we’re confident the changes will make any inconvenience worthwhile.”
NZ managers prefer intuition to big data, Massey study finds
Many senior managers in New Zealand businesses have an inherent distrust of big data, opting instead to rely on their own intuition.