All stories - Page 14

Amidst economic woes, 9 in 10 businesses plan to revamp their loyalty schemes by 2027, with 65% expected to replatform.

The integration of AI in Customer Experience could herald a major industry shift, bringing personalisation, cost reduction and large-scale operation.

In 2024, Asia Pacific financial firms are leaning into document automation strategies to enhance productivity, in a climate of rapid change boosted by pandemic, inflation, and employee disengagement.

BillingPlatform has debuted a range of platform improvements following a year of industry commendations, aiding in innovative pricing strategy execution, robust onboarding, and delivering necessary global security standards.

New Zealand businesses grapple with cybercrime's volatile threat landscape, as incidents across various sectors showcase the dire consequences. A nuanced approach to cybersecurity strategy is vital.

Getty Images CEO, Craig Peters, warns Chancellor Rishi Sunak of risking UK GDP by favouring AI support over the critical creative industries.

Victoria's Secret and Co. has announced a multi-year strategic partnership with Google Cloud, utilising AI technologies to enhance its online customer experience and accelerate core business functions.

Copilot is being extended to new businesses of different sizes in the software giants attempts to make AI commonplace.

FranConnect unveils FranConnect Analytics, a real-time data platform, and revamps its Royalty Manager app to assist franchise and multi-location businesses in their operational and financial management.

Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.

Companies are revamping decision-making strategies with AI-powered business intelligence, sparking a revolution in data-breakdown for strategic planning and efficacy in marketing.

Hammer introduces its latest software solution Hammer Edge, designed to improve visibility into endpoint, network, and system health.

Reports reveal that over 3 million custom versions of AI language model, ChatGPT, were created in two months, prompting the launch of a new GPT Store for user-friendly discovery of successful designs.

Chantelle Cole, CEO at the award-winning studio Dinosaur Polo Club, is set to join NZ On Air as the Programme Director for their Game Development Sector Rebate scheme, bringing significant industry experience.

Preparing your releases in a particular way will not only make our lives easier, but improve the chances of your lead being picked among the masses.

Publicis Sapient partners with Google Cloud to launch a Retail Media Network Accelerator, providing a platform for clients to boost revenue via customised ads and enhance customer engagement.

Singaporean fintech startup Qashier releases QashierPay Soundbox, a groundbreaking QR payment terminal that promises safer digital transactions and hastens the digitisation of payments.

Qrious elevates to Premier tier partner status with Snowflake, driving a shift towards data and cloud computing solutions in aiding DX.

Singapore's SingPost has leveraged Boomi's platform in its digital transformation to quicken customer onboarding and improve delivery visibility.

AI, sustainability, social commerce, and value provision will redefine retail and online sectors in 2024, predicts ecommerce specialist, Paul Waddy.

Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.

Angela Colantuono has succeeded Damien Bueno as the new President and Managing Director for SAP Australia and New Zealand, aiming to accelerate customer's move to cloud.

Yahoo is set to enhance advertisers' media insights with new identity testing capabilities, optimising campaign measurement as third-party cookies decline.

MYOB's CRM claims top honours in the Best CRM in the Cloud category at the International Cloud Awards 2024, solidifying its position as a leader for SMEs.