Story image

5 ways to protect your business on Facebook

02 Mar 2016

It's no secret that small businesses are the lifeblood of the New Zealand economy and our communities. And we know that a growing number of these small businesses are using Facebook to connect with their customers and grow their business. In fact, in New Zealand 80% of people on Facebook are connected to an SMB, and around the world more than 40 million small businesses have a Facebook Page.

We've all read the headlines and gasped when we see that a business's Facebook Page has been hacked. You've probably thought — please let this never happen to me. For small business owners, the security of your Facebook Page depends on the security of your personal account and – just as importantly – the accounts of the other people who administer your Page.

Here are five simple ways you can quickly take action now to protect your business page. And make sure the other Page administrators you work with do the same:

1. Create clear rules about the number of people who can manage your Page

The more managers you have on your Page, the higher the risk of a compromise.

2. Assign the correct role based on what each Page manager's job requires: Admin, Editor, Moderator, Advertiser, or Analyst

Click here for details on the different types of access granted for each role.

3. Remove employees as Page managers if they leave your business

To manage your Roles, go to your Page, Click on Settings, and go to Page Roles. Remove former employees by clicking the X beside their name, and then click Save Changes.

4. Enable Login Approvals on any Facebook accounts that can manage your Page

Login Approvals provides additional security by requiring you to enter a specific code when logging into your account form an unrecognized device. The code is sent to your mobile device. For more information click here.

5. Secure your mobile devices

Facebook uses mobile phones for authentication, which means securing your mobile phone is an important part of keeping your Page secure. You can secure your mobile device by using security features already available on your phone including codes, PINs, and passwords.

And if your Page is hacked, it may mean that your personal account or the account of someone who works on your Page was hacked.

If your personal account was hacked, we can help you secure it. If you think someone else who works on your Page was hacked, please tell them to go to the Hacked Accounts section of the Help Centre to get help.

If you have more questions about all things Facebook Pages and your business, click here.

Article by Mia Garlick, Facebook head of policy ANZ.

50 million tonnes of e-waste: IT faces sustainability challenges
“Through This is IT, we want to help people better understand the problem of today’s linear “take, make, dispose” thinking around IT products and its effects like e-waste, pollution and climate change."
Vocus & Vodafone unbundle NZ's fibre network
“Unbundling fibre will provide retail service providers with a flexible future-proofed platform regardless of what tomorrow brings."
IDC: A/NZ second highest APAC IoT spenders per capita
New IDC forecast expects the Internet of Things spending in Asia/Pacific excluding Japan to reach US$381.8 Billion by 2022.
Xero launches new data capture product in NZ
“Data automation is the fastest growing app category on the Xero app marketplace so we know there is a hunger for these types of tools."
Security flaw in Xiaomi electric scooters could have deadly consequences
An attacker could target a rider, and then cause the scooter to suddenly brake or accelerate.
Four ways the technology landscape will change in 2019
Until now, organisations have only spoken about innovative technologies somewhat theoretically. This has left people without a solid understanding of how they will ultimately manifest in our work and personal lives.
IDC: Top 10 trends for NZ’s digital transformation
The CDO title is declining, 40% of us will be working with bots, the Net Promoter Score will be key to success, and more.
Kiwi partner named in HubSpot’s global top five
Hype & Dexter is an Auckland-based agency that specialises in providing organisations with marketing automation solutions.