Story image

Keep safe while shopping online with these tips

16 Nov 2015

MasterCard is urging Kiwis to up their game when it comes to protecting ourselves while shopping online.

Peter Chisnall, MasterCard New Zealand country manager, says scams and fraud are evolving with the changing consumer habits and their use of technology and says Kiwis need to remain vigilent about where they’re sharing their personal information when shopping online.

“People need to know they are giving their details to a legitimate organisation or individual and what the information is being used for. If in doubt – it is safest to double check and not give away any personal information,” Chisnall says.

As part of Fraud Awareness Week, which is run by the Ministry of Business, Innovation and Employment’s Consumer Protection team and kicked off yesterday, MasterCard has offered up a range of tips to promote safer shopping online. 

- Guard your privacy and do not disclose personal information unless you know who is collecting it and how it is being used. Some websites sell customer information to third parties, so check the small print and opt out of sharing your information if you don’t want other people to use it.

- When you purchase goods online a secure browser will encrypt the personal information that you send over the Internet. Ensure that the URL begins with https and the little lock symbol appears which will help ensure your transaction is more secure.

- Ensure you have antivirus software loaded on all your devices, including your PC, tablet and smartphone and regularly download security updates. Most of us have updated software for our computers but rarely do so for our smart devices.

- Making purchases using a credit or debit card is often safer as liability for unauthorised charges is limited. As a customer, it’s your responsibility to inform your financial institution if you become aware of or see an unauthorised transaction on your card, or if your card is lost and stolen.

 - Many financial providers also put an extra level of security on online purchases which protects the cardholder’s confidential information. This is usually done by submitting an additional password known only to the cardholder. It provides enhanced protection against the risk of credit or debit account numbers being accessed by fraudsters in cyber space, taking online security to a whole new level.

- It is important to keep records of transactions and payments online. Remember to check the payment details before submitting the final payment; check the returns policy and data protection cover. Finally, print out a copy of the transaction, get a copy emailed directly to you, and make sure that the amount matches on your statement at the end of the month.

- It’s not difficult to set up a page on the Internet, so the onus is on you to do some background research on the retailer you are buying from, especially if they are not a familiar brand name or you have not come across their website before.

Apple launches revamped iPad Air & iPad mini
Apple loves tinkering with its existing product lines and coming up with new ways to make things more powerful – and both the iPad Air and iPad mini seem to be no exception.
IntegrationWorks continues expansion with new Brisbane office
The company’s new office space at the Riverside Centre overlooks the Brisbane River and Storey Bridge.
Emerging tech helps savvy SMB’s succeed
A CompTIA report shows SMBs are taking on the challenge of emerging technologies to reach their business goals.
Tech community rocked by deaths of Atta Elayyan and Syed Jahandad Ali
Both men were among the 50 killed in the shooting in Christchurch last Friday when a gunman opened fire at two mosques.
NZ ISPs block internet footage of Christchurch shootings
2degrees, Spark, Vodafone and Vocus are now blocking any website that shows footage of the mosque shootings.
On the road again: How to tackle mileage reporting for business
There may not be too much of a budget for company vehicles in an SMB’s day-to-day business, which means many people are increasingly using their own vehicles for work purposes.
Digital experience managers, get excited for Adobe Summit 2019
“Digital transformation may be a buzzword, but companies are trying to adapt and compete in this changing environment.”
HP extends laptop & workstation recall due to battery fire hazard
HP has extended its worldwide recall of several notebooks and mobile workstations due to the high risk of fire and burn hazards.