Story image

Mid-market CRM software Sugar announces update to version 7.9

18 May 2017

SugarCRM has recently announced the release of version 7.9 of its customer relationship management software.

The latest version of the company’s CRM includes a redesigned quote management feature that helps Sugar customers turn opportunities into closed deals, and closed deals into revenue.

“Sugar 7.9 provides a wealth of new features to ensure that companies of any size can exploit the fundamental values of CRM,” says SugarCRM chief product officer Rich Green.

“With this release, we are focusing on innovating in the core CRM features that matter the most to sales and support professionals.”

The new quote generation and management application is easy to use, quick to deploy, flexible enough to configure for individual needs and extensible enough to integrate seamlessly into complex enterprise environments.

SugarCRM has added features like drag-and-drop line-item reordering; ‘click-to-group,’ which allows users to add and group line items easily; and new capabilities to export quotes so sales reps can easily show potential customers pricing options.

Now, Sugar users can more easily edit and revise pricing options while negotiating with their customers.

Additional new features of Sugar 7.9 include:

  • Next-generation reporting – A CRM ultimately must provide detailed insights to all users across a company to focus efforts at strengthening customer relationships. Reporting is a key vehicle to observe trends and aberrations in order to prioritise actions to meet business goals. Sugar 7.9 brings the first of a series of improvements to the Reporting module.
  • Advanced workflow – Enhanced advanced workflow addresses more complex business use cases and also improves the overall experience of designing and updating processes for Sugar administrators. In the 7.9 release, we have added the ability to trigger a process based on fields changing to/from specific values, additional operators for evaluating text fields and additional variable user options for record assignment.
  • Performance – An improved data query framework provides significant performance improvements across all databases through query optimisations by enabling administrators to execute the same (or similar) SQL statements repeatedly with high efficiency. The updated framework also improves database scalability and security.
Need the perfect flatmate? AI can help
A Kiwi entrepreneur has developed a flatmate-finding service called Mogeo, which is an algorithm that matches people to the perfect flatmates.
GoCardless to double A/NZ team by end of year
With a successful E round of investment and continuing organic growth globally, the debit network platform company aims to expand its local presence.
NZ’s Maori innovators are on the rise
“More iwi investors need to recognise that these sectors will provide the high-value jobs our children need."
Phone ringing? This biohack wants you to bite down and ChewIt
So your phone’s ringing, but instead of swiping right or pushing a Bluetooth button you bite down on a tiny piece of tech that sits in your mouth.
How big data can revolutionise NZ’s hospitals
Miya Precision is being used across 17 wards and the emergency department at Palmerston North Hospital.
Time's up, tax dodgers: Multinational tech firms may soon pay their dues
Multinational tech and digital services firms may no longer have a free tax pass to operate in New Zealand. 
Spark’s new IoT network reaches 98% of New Zealand
Spark is the first company to confirm the nationwide completion of a Cat-M1 network in New Zealand.
WhatsApp users warned to change voicemail PINs
Attackers are allegedly gaining access to users’ WhatsApp accounts by using the default voicemail PIN to access voice authentication codes.