Story image

SME mobility: Challenges and solutions

30 Jun 15

Mobility is becoming a greater priority for businesses, particularly SMEs. In fact, more than 75% of nearly 15,000 C-level executives see mobility as their top priority in the workplace, according to an Accenture report.

Ilan Rubin, Wavelink managing director, says, “The benefits of the bring your own device (BYOD) model and mobile application management advances let businesses expand outside the traditional office space.

“They also reduce overhead costs and improve customer service.”

“However, it is critical that businesses ensure company information is secure and that applications work across multiple platforms.

“They should provide a clear separation of business and personal boundaries on mobile devices, and ensure mobile workers have the same communications experience as employees in the office,” he says.

According to Rubin, unified communications can solve various mobility challenges SMEs face.

“Many businesses are turning to mobile unified communications solutions to address this challenge, giving employees the flexibility to work when and where they want without losing the inherent functionality of an office-based phone system,” he says.

Specifically, mobile unified communications solutions let SMEs integrate the office with its mobile or remote workers.

It gives businesses the ability to:

  • provide employee access to primary business data applications
  • change voicemail greetings and check voicemail messages remotely
  • make and receive calls from the office extension remotely through Fixed Mobile Convergence (FMC)
  • activate and change call rules
  • access the company directory including visibility of internal contacts, and their availability, from the mobile device and desk phone

“Additionally, having a workforce enabled to work off-site can form an important part of your disaster recovery plan.

“It means that your business will be able to function in the event of a natural disaster, or any type of event that could disrupt business at your primary site,” says Rubin.

Report finds GCSB in compliance with NZ rights
The Inspector-General has given the GCSB its compliance tick of approval for the fourth year in a row.
Preparing for e-invoicing requirements
The New Zealand and Australian governments are working on a joint approach to create trans-Tasman standards to e-invoicing that’ll make it easier for businesses in both countries work with each other and across the globe
5c more per share: Trade Me bidding war heats up
Another bidder has entered the bidding arena as the potential sale of Trade Me kicks up a notch.
Hootsuite's five social trends marketers should take note of
These trends should keep marketers, customer experience leaders, social media professionals and executives awake at night.
Company-X celebrates ranking on Deloitte's Fast 500 Asia Pacific
Hamilton-based software firm Company-X has landed a spot on Deloitte Technology’s Fast 500 Asia Pacific 2018 ranking - for the second year in a row.
Entrepreneur reactivates business engagement in AU Super funds
10 million workers leave it up to employers to choose their Super fund for them – and the majority of employers are just as passive and unengaged at putting that fund to work.
Tether: The Kiwi startup fighting back against cold, damp homes
“Mould and mildew are the new asbestos. But unlike asbestos, detecting the presence – or conditions that encourage growth – of mould and mildew is nearly impossible."
Capitalising on exponential IT
"Exponential IT must be a way of life, not just an endpoint."