Story image

SME mobility: Challenges and solutions

30 Jun 2015

Mobility is becoming a greater priority for businesses, particularly SMEs. In fact, more than 75% of nearly 15,000 C-level executives see mobility as their top priority in the workplace, according to an Accenture report.

Ilan Rubin, Wavelink managing director, says, “The benefits of the bring your own device (BYOD) model and mobile application management advances let businesses expand outside the traditional office space.

“They also reduce overhead costs and improve customer service.”

“However, it is critical that businesses ensure company information is secure and that applications work across multiple platforms.

“They should provide a clear separation of business and personal boundaries on mobile devices, and ensure mobile workers have the same communications experience as employees in the office,” he says.

According to Rubin, unified communications can solve various mobility challenges SMEs face.

“Many businesses are turning to mobile unified communications solutions to address this challenge, giving employees the flexibility to work when and where they want without losing the inherent functionality of an office-based phone system,” he says.

Specifically, mobile unified communications solutions let SMEs integrate the office with its mobile or remote workers.

It gives businesses the ability to:

  • provide employee access to primary business data applications
  • change voicemail greetings and check voicemail messages remotely
  • make and receive calls from the office extension remotely through Fixed Mobile Convergence (FMC)
  • activate and change call rules
  • access the company directory including visibility of internal contacts, and their availability, from the mobile device and desk phone

“Additionally, having a workforce enabled to work off-site can form an important part of your disaster recovery plan.

“It means that your business will be able to function in the event of a natural disaster, or any type of event that could disrupt business at your primary site,” says Rubin.

Security flaw in Xiaomi electric scooters could have deadly consequences
An attacker could target a rider, and then cause the scooter to suddenly brake or accelerate.
Four ways the technology landscape will change in 2019
Until now, organisations have only spoken about innovative technologies somewhat theoretically. This has left people without a solid understanding of how they will ultimately manifest in our work and personal lives.
IDC: Top 10 trends for NZ’s digital transformation
The CDO title is declining, 40% of us will be working with bots, the Net Promoter Score will be key to success, and more.
Kiwi partner named in HubSpot’s global top five
Hype & Dexter is an Auckland-based agency that specialises in providing organisations with marketing automation solutions.
Moustache Republic expands Aussie presence with new exec
The Kiwi digital commerce partner has appointed a Sydney-based director to oversee the expansion of the company’s Australian footprint.
Epson’s new EcoTank range with two years printing per tank
With 11 new EcoTank printers that give an average user two years of printing and cost just $17.99/colour to refill, Epson is ready to change the game.
Te reo Māori goes global via language app called Drops
If you’re keen to learn a few words of Māori – or as much as 90% of the language, you may want to check out an Android and iOS app called Drops.
Reckon Group announces a steady profit in 2018
Reckon continued its investment in growth throughout the year with a development spend of $14.3 million.