Story image

SMEs choosing cyber security over customer convenience

14 Sep 15

Nearly all small business owners recognising the growing importance of cyber security, with the vast majority prioritising security over customers.

In fact, the majority of small business owners are concerned about breaches to their internet and electronic security, according to the 2015 SurePayroll Small Business Scorecard survey.

As cyber security hacks have become an increasingly prevalent issue, 60% of small business owners said they are taking extra precautions including firewalls, offsite protected servers, multi-factor authentication, encrypted emails and multiple layers of password protection, the survey shows.

A year ago, the number of small business owners concerned about cyber security was just over half (56%).

Furthermore, an overwhelming majority (85%) of respondents to the survey said they would be willing to inconvenience customers if it meant better protecting the customers’ online security when using the company’s products, services or websites.

"It tells you just how serious this issue has become for business owners, regardless of size. It's not just the big chains that are focused on security right now.

“Small business owners understand that any sort of breach or lack of confidence when it comes to online security could have a big impact," says Andy Roe, SurePayroll general manager.

"As a payroll provider, in particular, we understand the importance of taking security seriously in order to protect both customer and company data."

Four major business risks you should watch out for
"It’s essential for businesses to monitor human behaviour, and apply and enforce policies consistently. The alternative is to lose large amounts of unrecoverable money as a result of people’s actions."
Government still stuck in the past? Not on GovTech's watch
What exactly is GovTech and what’s been happening in our capital city?
Workday – who are they and what do they do?
We quickly summarise everything you need to know about the up and coming business software leader.
Xero weighs in on Fraud Awareness Week
Unfortunately the Xero Security team is all too aware of fraud. We see it affecting our customers and community as an almost daily event.  
"Is this for real?" The reality of fraud against New Zealanders
Is this for real? More often than not these days it can be hard to tell, and it’s okay to be a bit suspicious, especially when it comes to fraud.
Hands-on review: The iPhone Xs
The iPhone Xs is a win that brought numerous new and exciting features to the market.
MicroMaker3D's tiny 3D printing tech is 'game changing'
Imagine 3D printing things thinner and smaller than a human hair, and how they could be used in everything from sensors, electronics, wearables and meshes.
Three ways to improve mental health support in the workplace
“Instead of scrambling into action after a crisis, employers need to be more proactive in supporting employees."