Story image

Teamwork at core of successful IT projects

17 Nov 2015

The most successful IT implementation projects and the teams behind them generally have one element in common: strong working relationships.

This is according to Nexon Asia Pacific, which says quality relationships will help organisations complete projects that drive business value, deliver return on investment and encourage end-user engagement and uptake of new technology.

Nevien Badawi, Nexon Asia Pacific, account team manager, says, “In many cases, it is not the technology that differentiates a successful IT implementation project but, rather, how well the various teams and individuals involved in the project can build real personal connections to come together in their unified goal.” 

Nexon recommends four key ways IT project teams can build a personal connection: 

1. Really get to know other project members 

Both internal and external customers are driven by their desires, needs, goals, and fears, says Nexon.

These unique forces are likely to make their understanding of stated business objectives, such as efficiency or flexibility, different from another person’s understanding of the same objectives.

2. Establish trust 

It goes without saying that trust helps people work together better. Yet not all IT project teams explicitly prioritise trust-building within themselves and other stakeholders, Nexon says.

Trust lets teams focus on what they do best while spending less time following up tasks, meaning they can be more engaged in their part of a project. 

Badawi says, “Successful teams understand the value of accountability and make a point of committing to it.

“By setting realistic expectations across the project, and being honest and transparent, project teams can act in the best interests of the project’s highest-level objectives.” 

3. Take ownership 

Taking ownership of problems that may arise during a project is closely tied in with the establishment of trust within teams and other stakeholders.

Without the ability to take ownership of a problem, it is much harder to fix the problem quickly and efficiently, according to Nexon.

4. Commit to open communication 

Being as open and transparent as possible is key to driving great communication, and great communication is essential building genuine personal connections.

It takes careful, thorough, clear communication to make sure teams completely understand and can deliver on stakeholder expectations, Nexon says.

“Successful teams take time to understand who they need to communicate openly with, the best way to communicate with these stakeholders, and how to define a communication plan and stick to it throughout the project,” says Badawi.

Unencrypted Gearbest database leaves over 1.5mil shoppers’ records exposed
Depending on the countries and information requirements, the data could give hackers access to online government portals, banking apps, and health insurance records.
Mozilla launches Firefox Send, an encrypted file transfer service
Mozille Firefox has launched a free encrypted file transfer service that allows people to securely share files from any web browser – not just Firefox.
VoiP new-comer upgraded and ready to take on NZ
UFONE is an Auckland-based VoIP provider that has just completed a massive upgrade of its back-end and is ready to take on the market.
Online attackers abusing Kiwis' generosity in wake of Chch tragedy
It doesn’t take some people long to abuse people’s kindness and generosity in a time of mourning.
Apple launches revamped iPad Air & iPad mini
Apple loves tinkering with its existing product lines and coming up with new ways to make things more powerful – and both the iPad Air and iPad mini seem to be no exception.
IntegrationWorks continues expansion with new Brisbane office
The company’s new office space at the Riverside Centre overlooks the Brisbane River and Storey Bridge.
Emerging tech helps savvy SMB’s succeed
A CompTIA report shows SMBs are taking on the challenge of emerging technologies to reach their business goals.
Tech community rocked by deaths of Atta Elayyan and Syed Jahandad Ali
Both men were among the 50 killed in the shooting in Christchurch last Friday when a gunman opened fire at two mosques.