Story image

Technology changing the face of retail, exec says

18 Nov 16

Electricity retailers are calling for robust debate around emerging technology.

Jennie Langley, independent chair of the Electricity Retailers Association ERANZ, says that technology is changing the face of the electricity market, and the customer must be put at the centre in order to truly benefit.

“The retail sector strongly believes that the opportunities for the use of emerging technologies should develop in a competitive environment,” she says.

“We encourage the regulatory bodies - the Ministry of Business, Innovation and Employment, the Electricity Authority, and the Commerce Commission - to continue to review the regulatory framework or they will risk blunting the benefits from smart appliances, solar panels, storage batteries and smart meters that could be available to customers.”

Langley explains that retailers are not only committed to safety and reliability of supply, but also to the ongoing need for innovation and being able to provide options for their customers.

“This shapes the focus for ERANZ. It determines our active participation in resource-intensive submissions to ensure the retailers’ views are heard on those key issues that have impact on the success of our changing sector, including the interests of customers,” says Langley.

She explains that retailers want to engage in robust, considered debate and are looking for pragmatic ways to be part of the solution.

“We are in this industry because we believe in its importance and in its future. It’s a tough environment, it’s facing disruption and mounting challenges, but there are exciting opportunities that demand new ways of thinking and operating,” she says.

“We look forward to collectively making sustained progress from which everyone will benefit.”

52mil users affected by Google+’s second data breach
Google+ APIs will be shut down within the next 90 days, and the consumer platform will be disabled in April 2019 instead of August 2019 as originally planned.
GirlBoss wins 2018 YES Emerging Alumni of the Year Award
The people have spoken – GirlBoss CEO and founder Alexia Hilbertidou has been crowned this year’s Young Enterprise Scheme (YES) Emerging Alumni of the Year.
SingleSource scores R&D grant to explore digital identity over blockchain
Callaghan Innovation has awarded a $318,000 R&D grant to Auckland-based firm SingleSource, a company that applies risk scoring to digital identity.
IDC: Standalone VR headset shipments grow 428.6% in 3Q18
The VR headset market returned to growth in 3Q18 after four consecutive quarters of decline and now makes up 97% of the combined market.
Spark Lab launches free cybersecurity tool for SMBs
Spark Lab has launched a new tool that it hopes will help New Zealand’s small businesses understand their cybersecurity risks.
Preparing for the future of work – growing big ideas from small spaces
We’ve all seen it: our offices are changing from the traditional four walls - to no walls. A need to reduce real estate costs is a key driver, as is enabling a more diverse and agile workforce.
Bluetooth-enabled traps could spell the end for NZ's pests
A Wellington conservation tech company has come up with a way of using Bluetooth to help capture pests like rats and stoats.
CERT NZ highlights rise of unauthorised access incidents
“In one case, the attacker gained access and tracked the business’s emails for at least six months. They gathered extensive knowledge of the business’s billing cycles."