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Telecom offer shows faith in XT

03 Jun 2010

Telecom is offering customers who sign up to an eligible 24-monthplan when purchasing any XT

mobile or Mobile Broadband T-Stick, the option to return the productwithin 30 days

if they are not completely happy with their experience of XT- and receive

a refund.

Telecom Head of Mobile Marketing Liz Wilson says the trial isto demonstrate that the company has full confidence in the performance of theXT Network.

The risk free trial is available to both individuals and small-mediumbusinesses, and to Telecom CDMA network customers upgrading to XT, as well asnew customers to Telecom.

Details of the XT Risk Free Trial

Customers purchasing a new XT handset or T-Stick, andsigning up to a 24-month term on one of the following plans are eligible forthe 30 day Risk Free Trial.

Eligible plans for Consumer, SME & Gen-i (BusinessCorporate) customers are:

Consumer: One Rate 50, 100 & Talk & Text 300

Business: Business One Rate (excluding Share Plans),Industry, Association and Team Builder plans.

Gen-I (Business Corporate): Corp Plans 0-6

The refund includes the amount customers paid for theirmobile or Mobile Broadband T-Stick, plus monthly plan charges and monthlycharges for Telecom Extras.

Telecom Extras include:

Text Extras:150, 600, 1500 & Text Anyone 2500

Data Extras: 20MB, 120MB, 240MB, 2GB, 4GB, and BlackBerrydata plans (30MB, 400MB & 1GB)

My Favourites: $6, $12, $18

The refund excludes all additional minutes, texts or datacharges above the monthly plan or Telecom Extra allocation.  It also excludes casual data or standard textcharges if no Extra is chosen, and chargeable downloaded content such as musicor games.

To get the refund, customers should return the mobile orT-Stick with proof of purchase, to the place where they purchased thedevice. The device should be in goodworking order and in the original packaging. Customers choosing to return theirphone within the 30-day period will not be asked to pay a disconnection fee.

Full terms and conditions are available at www.telecom.co.nz