The latest in entrepreneurial technology news for Kiwis
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Datacom extends UC portfolio through 8x8 partnership
Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
Why creating an eco-system of interconnected apps can make your business stronger
If you’re not growing and nurturing an ecosystem of apps you could be missing out on the opportunity to boost your business by improving customer engagement and experience.
8x8 names three new global execs
New chief marketing officer, chief customer officer, and head of commercial sales to continue expansion.e
Why SD-WAN and cloud make a powerful combination
SD-WAN deployment, in conjunction with a move to the cloud, can result in enhanced quality of service, reliability and monitoring for mission-critical applications.
Why supply chain companies should adopt cloud-based communications
Here are 8x8’s five reasons cloud-based communications applications will improve productivity and support growth for Australian transport and logistics businesses.
8x8, Poly and ScanSource join forces for cloud UC
The joint programme, CloudFuel, will help organisations move to cloud technology for unified communications, collaboration and contact centre.
Lack of access to information affecting Australian productivity
"Organisations are getting more complex with people often spread across many locations and time zones, making it harder for teams to collaborate, share, and learn from each other."
8x8 wins Cloud/SaaS Gold in Golden Bridge Awards
It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.
Why embracing cloud-based communication applications can give retailers a boost – 8x8
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
8x8 appoints channel partner to cover WA, SA
Scope Logic will take the role of providing 8x8’s voice, chat and contact centre solutions across Western and Southern Australia.
8x8 opens A/NZ support centre, expands through acquisition
8x8 has APAC in its sights as it opens a Sydney support centre for A/NZ and acquires a Singaporean Comms-Platform-aaS provider.
Contact centre market to see 14.6% CAGR over next five years
The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.
Exclusive: How the channel can take advantage of cloud communications
"As the partner community increasingly moves towards an 'as a service' revenue model, cloud is the logical arena for VARS, MSPs and consultants."
8x8 launches X series contact centre cloud solution in A/NZ
“With X Series, organisations throughout Australia and New Zealand can now integrate all of their employee communications and contact centre solutions on one cloud platform.”
8x8 announces Google Cloud contact centre AI integration
“Contact centre AI empowers enterprises to use AI to augment and improve their contact centres."
8x8 bolsters A/NZ channel momentum with four new hires
8x8 has added four new Sydney-based employees to its Australia and New Zealand channel team.
How AI benefits customer service
"Machine learning and artificial intelligence can be used to find context in the tons of data that flow in and out of customer-facing organisations every day."
8x8 appoints A/NZ channel senior manager
Joins 8x8 after time at Oracle, Avaya and Optus to managing 8x8’s growing team of partners across the region.
8x8's new channel partnership aims to move comms to the cloud
Communications solution provider 8x8 has appointed technology distributor Tradewinds Brokerage as its new master agent for Australia.
8x8 accelerates APAC expansion, appointing first ever NZ Regional Manager
“It’s very energising to join 8x8 with its passionate community of channel partners and customer advocates."
8x8 selects Confirmit to deliver deeper customer insights
Confirmit Horizons platform to power customer voice programme for leading cloud communications solutions provider 8x8.
Exclusive Interview: 8x8 - more than just UC
8x8 shows no sign of slowing with its cloud-based communications platform. Brendan Maree explains how it got to where it is today.
EXCLUSIVE: Ingram NZ adds disruptive 8x8 solutions
"The addition of the 8x8 brand broadens our offering in the platform space and enables our partners to create tailored UC solutions.”
IM Showcase 18: VMware takes King of the Show!
A quick photo tour of just some of the exhibitions on display at the Auckland edition of Showcase, including King of the Show - VMware.