The latest in entrepreneurial technology news for Kiwis
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The role of CIO is undergoing a major change
The CIO is now playing a much bigger role in customer experience and engagement.
Former Google exec joins HubSpot as APAC managing director
“There is a huge opportunity for us to help SMBs adopt the right marketing, sales, and customer services strategies," says Nizami.
Why Complexica’s CRM system landed them a business award
"What's unique about our approach is the use of large external data sets to automatically identify opportunities and potential problems."
Why information management systems are moving to the cloud
"Traditional ECM is no longer enough to fill the complex needs of a digitally-transformed business."
How to take your MSP game to the next level with services automation
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.
Artificial intelligence is here to disrupt industries. Are we ready?
"Australia is failing to embrace AI in business as quickly as the other top industrial nations."
SAP announces new suite of solutions to modernise CRM
SAP announced a new suite of applications, SAP C/4HANA, to help businesses serve and retain customers.
HubSpot’s latest offering makes it easier to deliver better CX
HubSpot's new customer service product is designed to turn every customer interaction into a growth opportunity.
Hills dumps Salesforce in favour of Microsoft for its CRM and ERP
The distributor says the move reflects the company’s progression into the next phase of its digital transformation.
Integration software speeding up and simplifying collaboration
While the individual teams have better tools than those of yesteryear, for most companies the knowledge-sharing between teams hasn’t caught up.
Want to foster meaningful customer relationships? Here's how the cloud can help
Customers have become more complicated and it can be a struggle for sales teams to keep up.
Get better ROI through SAP Hybris Cloud for Customer
You’ll want to know how to drive better ROI from your SAP investment. This is your very own welcome pack about SAP Hybris Cloud for Customer.
Extend your SAP system to better service your customers
Bluleader helps organisations drive better ROI on existing SAP ERP investments by extending the data model on a seamless, single platform experience.
Tearing down international borders with cloud-based communication
looks at how to leverage the cloud to build a truly connected global organisation
Tenable delivers record earnings of $250 million for 2017
Tenable announced record billings of over $250 million representing a growth of over 45% for the fiscal year of 2017.
SAP ink $2.4 billion agreement to acquire CallidusCloud
SAP says the acquisition gives them immediate leadership in the lead to money space.
Big change for Michael Hill as digital transformation journey kicks off
Michael Hill operates more than 350 physical stores in Australia, New Zealand, Canada and the US, as well as four online outlets.
Kiwi CRM app wins international Xero award
The app received the Xero Development Competition Award for its new Account Management Dashboard (AMD).
TechnologyOne wins $7 million federal contract for SaaS deployment
The Department of Industry, Innovation and Science (DIIS) is the second shared service hub to partner with TechnologyOne.
Customisation key as SaaS, PaaS demand takes off in Aussie enterprise
Demand for PaaS and SaaS is growing among local businesses, according to Telsyte, which says enterprise software budgets are also on the increase.
Salesforce cloud tech helps banks fix customer loyalty problem
Over one-third of banking customers are “hidden defectors,” meaning they purchase products or services from a competitor of their primary bank.
Bluewolf report shows Aussies slow in AI adoption
The company says just 33% of Australian business professionals surveyed said they expect to increase their current AI investment.
Salesforce announces AI innovation fund and Sales Cloud Einstein Forecasting
With a new $50 million Salesforce AI Innovation Fund, Salesforce Ventures is accelerating the development of AI solutions on Salesforce.
Cloud set to democratise AI for SMBs – Salesforce Area VP
Businesses who take the opportunity to leverage business intelligence from AI will be smarter, faster and more productive.
Whitepaper: How to explain why IT security needs more budget
Do you want to convince your higher-ups that IT and security need more budget?
A step-by-step guide to starting the security discussion with your executives
Your organisation has “jewels” in your servers and critical endpoints: Data.
Infographic: Why an outdated unified comms solution hurts your business
Seventy-one percent of IT professionals say their organisations use multiple communication or collaboration solutions unnecessarily.
The features that should be front and centre when evaluating SIEMs
According to Frost & Sullivan, SIEM can either be an enabler or a retardant and there's a thin line between the two - here's the key attributes.
Review: Cut through the noise with AI-driven threat analytics
SANS has provided an independent review of a new AI analytics solution designed to rescue businesses 'drowning in data' from SIEM platforms.