“It’s about looking at customer journeys holistically to ensure consistency and relevance to foster sustainable relationships and value.”More

Survey of global customer engagement leaders finds businesses not actively investing in AI are falling behind.More

It was noted for its disaster-recovery-as-a-service solution’s ability to “serve client needs at all stages of their need for business continuity.” More

Forrester analysed the 10 most significant vendors in digital process automation for wide deployments, referring to the category as DPA wide. More

Over time, the basic zero trust model has evolved and matured into what Forrester calls the Zero Trust eXtended (ZTX) Ecosystem. More

A Forrester study shows that 84% of companies are using two or more cloud-based video conferencing apps.More

Forrester weighs in on 2019 predictions, looking at how organisations will shift into a more precise application of transformative technologies.More

Two-thirds of Asia Pacific services decision-makers report that their firm is currently undergoing digital transformation.More

Secureworks' Managed Detection and Response (MDR) solution combines several Secureworks advanced threat services.More

Talend earned the highest scores of any vendor in the report in both the Current Offering and Strategy categories.More

Forrester included seven vendors in the report, evaluating each vendor across 40 criteria.More

Despite the low level of compliance, Forrester Research says these numbers are in fact 'encouraging' for a number of reasons.More

49% of system security chiefs worldwide report that they encountered at least one breach in the duration of the past year.More

VMware’s digital workspace platform, VMware Workspace ONE powered by AirWatch, scored the highest out of 13 vendors profiled.More

Southeast Asian organisations rank employee device security and customer experience as top priorities when it comes to workplace transformation.More

Forrester Research has named the leaders of its Security Analytics Platforms Q1 2017 report, showcasing the most significant leaders in the area.More

To survive in the age of the customer, you must become a digital business.More

"Keeping pace with the growth of customer expectations can no longer be achieved within the four walls of an organisation."More

“The ability to deploy the Centrify Privilege Service either on-premises or in a private cloud is an attractive option for customers."More

"As soon as I saw the first SimpliVity demo, I knew they were doing something revolutionary."More

“In today’s digital age, the brands that will be successful must lead with experience and delight customers across touch points."More

The 'Forrester Wave Cross-Channel Campaign Management, Q2 2016 Report' has highlighted some of the best-performing B2C cloud marketing providers.More

Forrester Research recently conducted a study on 10 of the main Enterprise File Sync and Share (EFSS) platform providers.More

Forrester described the Palo Alto’s strategy going forward as “comprehensive, covering prevention as well as detection and response.”More