Results:

Facebook has acquired another artificial intelligence startup, to help Messenger build a more elaborate virtual assistant for users...More

AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.More

I’m sure you’ve posted a few GIFs in your time as their popularity has exploded along with the Meme - now they're 30 and Facebook is celebrating.More

“The rise of digital, artificial intelligence and mobile-first lifestyles has changed how customers want to interact with their favourite brands."More

Depending on what device you use and where you are located, there are now up to 50 games titles available on Messenger.More

20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.More

If it wasn’t for the distinct lightning bolt icon on your phone, you’d almost mistake the new version of Facebook Messenger for a Snapchat clone.More

"It’s designed entirely around giving our partners the right tools to help them be successful."More

"One billion people are sharing their dreams, their goals for the future, making lunch dates and sending really really funny GIFs."More

"We’ve heard from you that there are times when you want additional safeguards — perhaps when discussing private information."More

A recently discovered vulnerability in Facebook Messenger could have had monumental consequences - here is some advice for protecting yourself.More

There is one thing for certain – it is an exciting time to be a consumer, as bots that exist within your Messenger app are soon to become the norm.More

Recently, Domain (Australian real estate website) announced they would be utilising bots to help service their customers.More

Microsoft recently announced a fleet of apps designed specifically for Windows 10 from the social media heavyweights.More

“It's a combination of the best features of WhatsApp, Skype, Viber, and Facebook Messenger all put together in one app and on steroids."More

“Video calling will expand Messenger’s real-time communication features, enabling Messenger users to reach others wherever they are, from anywhere."More

Facebook is claiming 10% of the mobile VoIP market via Messenger, as it looks to ramp up that figure with its WhatsApp voice offerings.More

Almost half of those surveyed admit to unauthorised streaming of TV programmes and almost a third indulge in unauthorised downloading of movies.More

Slingshot says many mobile phone users only use the call function when they need to get hold of people urgently, and that a growing number of their users prefer to communicate via messaging apps such as Facebook, email and Whatsapp.More

The need for a separate messaging app was that Facebook thought it could provide a better, faster messaging product by separating it, an explanation that has not fully satisfied all users.More

Despite all the complaining from many users, Facebook’s separate messaging app has proven to be extremely successful.More

Security researcher finds hole in social networking site's messaging system, before cements it closes before those damn hackers find out.More

Starting April 8, Microsoft will begin upgrading customers from Messenger to Skype.More

Microsoft announces date for change in an email to customers.More