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Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.More

ASC’s Recording Insights app integrates into Teams and enables online videos and chats to be recorded and archived, while meeting market requirements and ensuring complete compatibility with Microsoft’s service.More

The country’s successful fight against COVID-19, and its status as a ‘standout nation’ as characterised by the Fletcher School’s Digital Evolution Index, means New Zealand remains an ‘attractive market’ for continued investment, according to GlobalData.More

The act of hitting ‘reply all’ on an email sent to a large list of staff can set off a chain of seemingly endless threads, and can be a huge disruption to productivity. Here's how Microsoft is tackling the problem.More

Microsoft today announced its financial results for the quarter ended 31 March, seeing revenue increase by US$5 billion from the prior-year period - owing much to the success of Azure and the world's reliance on the cloud service during pandemic.More

The solution secures company data from Microsoft 365 on personal devices, ensuring sensitive business data is not put in jeopardy as a result of employees using personal devices to work remotely.More

Microsoft is using its massive userbase of one billion devices running on Windows 10 to monetise.More

Organisations need, now more than ever, advice and practical, rapid assistance to help them to maintain business continuity, productivity and connectivity, wherever their teams may be.More

The Work Trend Index report documents the great shift into working and learning behaviour as a result of the COVID-19 outbreak through analysis of interactions with Microsoft’s remote productivity tools. More

Microsoft 365 corporate vice president Jared Spataro says the Teams platform already has strong security and privacy policies in place, and committed to upholding them throughout this era of uncertainty.More

Test your security posture, submit your score and improve overall security with Ingram Micro Cloud.More

The 'refresh' of Office 365 will feature new artificial intelligence (AI), rich content and templates, and cloud-powered experiences, says Microsoft.More

The offer comes after Microsoft announced that subscribers to Microsoft Office 365 will be able to access a free trial of the Microsoft Teams software.More

The new capabilities for Teams announced today focus primarily on online remote meetings as well as new technological solutions for ‘traditionally underserved professionals’, including firstline and healthcare workers.More

Microsoft 365 and Security corporate vice president Kirk Koenigsbauer outlined 10 major security announcements across Azure, Microsoft 365, Office, and Microsoft Defender ATP. More

It will enable partners to offer holistic IT services by leveraging a diverse range of consulting and implementation services delivered by rhipe.More

The pair have committed to a 10 year partnership that will see different capabilities of both companies combine to offer a set of solutions encompassing connectivity, computing, storage solutions, and other technology services and applications.More

A concise overview of Microsoft's Teams product and why it will be at the heart of business in 2019More

Melbourne Business School is harnessing the power of Microsoft’s three clouds to transform its business into a cloud first enterprise.More

“Microsoft Teams is emerging as a key application in Microsoft Office 365 and we’re seeing demand from our customers to support this new workload between Office 365 tenants."More

We quickly explain where Microsoft's business applications unit is at in 2019.More

The IT department heavyweights are expanding their relationship in numerous areasMore

“According to Gartner, the full value of Office 365 is often not realised until data is migrated."More

Microsoft brings new efficiency to Parks Victoria with ParkConnect, a centralised management system for employees and stakeholders.More