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Consumer expectations and online shopping habits, particularly around delivery preferences, are changing significantly and increasing demand on suppliers. More

Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.More

The move is set to benefit consumers by providing more competition in the market and reducing prices.More

To ensure safety in the midst of coronavirus, retailers around the world have adapted their delivery and returns propositions, in turn transforming consumer expectations of online delivery and returns.More

In an effort to track and analyse the ways in which the pandemic is changing retail behaviour, Adobe has revealed its Digital Economy Index, which analyses trillions of online transactions across 100 million product SKUs in 18 product categories. More

Recently released research has found about one in three of online purchases are abandoned at checkout because people cannot remember their password to access their account and confirm their purchase.More

“Etsy’s mission is to keep commerce human, and technology plays a vital role in this."More

"With more Kiwis shopping online than ever before it makes sense for online retailers to look to increase their marketing reach and improve their advertising return on investment."More

“Given the incredibly high volume of transactions over the coming weekend, and indeed the whole festive period, often merchants will accept that fraud will be higher than usual."More

Black Friday is arguably the most anticipated retail sales period in the world, when brands offer consumers the largest discounts and promotional offers.More

"Although fake sites and scams have become more sophisticated over time, it’s not that hard to protect yourself."More

"With 90% of internet users in South East Asia connecting to the internet using their smartphone, the opportunity to engage with shoppers is vast."More

"Retailers are not usually technology experts. However, with new developments in AI and ML, it's gotten easier to quickly improve site performance without being a search expert."More

"Buy Now Pay Later has changed the face of the way we pay for goods."More

More than 350,000 New Zealand customers will now be able to use Afterpay, which is a ‘buy now, pay later’ service – finally. Previously it was only an option for Mighty Ape's Australian customers.More

"Kiwis spent $4.2 billion online last year, and that figure is only going to get bigger."More

“Despite the increase in digital users, our research shows consumers don’t feel they have everything they need."More

This week Instagram announced a new feature called checkout, which allows users to buy products they find on Instagram. More

A recent Canstar Blue online shopping consumer poll found that only 29% of 1659 respondents will be put off buying things from international websites.More

The smartphone camera & AI-powered tech, Trade Me says, is a ‘glimpse into the future of shopping’.More

Think TradeMe, eBay, Amazon, except instead of buying products, you’re renting spare items from everyday consumers.More

Online shopping is a great way to avoid the crowds – but there are risks.More

It’s that time of year again. Not only have New Zealanders developed a bit of a taste for sales like black Friday and cyber Monday, the holiday season is well upon us. More

E-commerce sites, in particular, are increasingly targeted by hackers due to the sensitive payment card information. More