Qualtrics stories

"Our partnership with ServiceNow is the best of both worlds for our customers, who’ll be able to use data and insights to drive real-time action and deliver incredible experiences for the new way of work.”More

Qualtrics aims to open a new data center in Singapore as the company continues its expansion efforts across Southeast Asia.More

"Drawing upon more than 30 years experience, she will provide expert advice and leadership to help businesses in APJ deliver superior customer and employee experiences in today's fast changing environments."More

CoreXM updates allow businesses to listen and act on the needs of their customers and employees and identify key business drivers.More

Qualtrics has unveiled four new solutions to help organisations transition employees back into the workplace as business begin reopening during the COVID-19 pandemic. More

“The combination of PwC’s renowned digital transformation practice and Qualtrics leadership in experience management will empower organisations to focus on delivering great experiences that ultimately impact a company’s business outcomes."More

The capabilities link all four core experiences of business – customer, employee, product, and brand – together across departments, roles, and teams.More

“Huge opportunities await in this new era of business, and I’m excited to help our customers capitalise on them.”More

Qualtrics has added new capabilities to BrandXM, a solution designed to enable organisations to have greater control over how consumers experience and interact with their brand.More

Qualtrics has expanded its research services and strategy team with three new appointments, in a move that demonstrates its growing investment in the Asia Pacific and Japan.More

Qualtrics’ Conjoint XM dentifies preferences that consumers have for different features by automating the testing and analysis of various package combinations.More

The two new senior employees will join the Employee Experience (EX) team in APJ with the focus on expanding the organisation’s EX operations in the area.More

“By automating an otherwise time-consuming process, this API-driven approach gives researchers the flexibility needed to increase productivity and gain higher quality insights.”More

"We are increasing our focus on helping organisations succeed with XM."More

The aim of the product is to leave businesses with genuine responses and quality data, for example to run more accurate research studies.More

Experience Basecamp helps users master XM products, including CustomerXM, EmployeeXM and Research Core.More

“Brands must think like their customers, understand their point of view, and turn that into an experience that will resonate with them."More

More than half of Australians said organisations acknowledged feedback but failed to act on it, having an adverse effect on loyalty, Qualtrics says. More

True product exclusivity has become rare, so customer experience is one remaining sustainable differentiator and a proven path to stronger competitive positioning.More

It’s an age-old question – what should businesses focus on to keep employees engaged and highly productive?More

Because each experience is unique it is almost impossible to create one that reaches and engages everyone.More

Through the partnership, IBM Kenexa World Norms benchmarks will be running on the Qualtrics XM Platform.More

Qualtrics has opened a further six offices in the APAC region.More

Customer experience can make or break a customers loyalty to a brand, which is why Qualtrics has released their 5 expected trends for CX this year.More