“Huge opportunities await in this new era of business, and I’m excited to help our customers capitalise on them.”More

Qualtrics has added new capabilities to BrandXM, a solution designed to enable organisations to have greater control over how consumers experience and interact with their brand.More

Qualtrics has expanded its research services and strategy team with three new appointments, in a move that demonstrates its growing investment in the Asia Pacific and Japan.More

Qualtrics’ Conjoint XM dentifies preferences that consumers have for different features by automating the testing and analysis of various package combinations.More

The two new senior employees will join the Employee Experience (EX) team in APJ with the focus on expanding the organisation’s EX operations in the area.More

“By automating an otherwise time-consuming process, this API-driven approach gives researchers the flexibility needed to increase productivity and gain higher quality insights.”More

"We are increasing our focus on helping organisations succeed with XM."More

The aim of the product is to leave businesses with genuine responses and quality data, for example to run more accurate research studies.More

Experience Basecamp helps users master XM products, including CustomerXM, EmployeeXM and Research Core.More

“Brands must think like their customers, understand their point of view, and turn that into an experience that will resonate with them."More

More than half of Australians said organisations acknowledged feedback but failed to act on it, having an adverse effect on loyalty, Qualtrics says. More

True product exclusivity has become rare, so customer experience is one remaining sustainable differentiator and a proven path to stronger competitive positioning.More

It’s an age-old question – what should businesses focus on to keep employees engaged and highly productive?More

Because each experience is unique it is almost impossible to create one that reaches and engages everyone.More

Through the partnership, IBM Kenexa World Norms benchmarks will be running on the Qualtrics XM Platform.More

Qualtrics has opened a further six offices in the region.More

Customer experience can make or break a customers loyalty to a brand, which is why Qualtrics has released their 5 expected trends for CX this year.More

​Qualtrics has announced its intentions to expand its global ecosystem of partners with a number of partners already onboard.More

“Companies need to try harder at giving millennials a valuable reason to stay, which should go way beyond free food — it’s about upward mobility."More

Millennials can provide fresh ideas and deliver significant value, so organisations must present opportunities to learn and grow where possible.More

Qualtrics recently surveyed 1,100 respondents from Australia, New Zealand, Hong Kong and Singapore to explore key customer experience trends.More

The company says this is the first step in eliminating the need for customer experience analysts and data scientists.More

​Qualtrics recently announced the appointment of John Torrey as head of corporate strategy, corporate development and business development.More

"True customer centricity is not a project - it's a culture and a way of doing business."More