"Digitalisation has certainly made shopping much more efficient and enjoyable for consumers, but the flipside of this is that there’s an increasing demand for businesses to differentiate themselves."

42% of Australian consumers have visited a store for the first time because of the enjoyable online digital experience the brand provided.

While significant losses can result from cyberattacks, the benefits of digital transformation far outweigh the risks, according to Microsoft New Zealand.

Adobe has revamped its Adobe Experience Cloud to offer customer experience management (CXM) capabilities that draw on AI and machine learning technology.

Infor will be supplying Drakes with end-to-end systems to replace its legacy retail software and support its new wholesale venture.

The retail industry takes no prisoners and that’s made clear in its 'on the pulse' adoption of new technologies.

Retailers have historically struggled with access to customer data—perhaps the most valuable, untapped resource in businesses today.

"Industry cloud growth rates will continue to accelerate over the next three years, which is very unusual for multi-billion-dollar markets,”

Spark will be one of the landmark retailers setting up shop in one of the country’s newest shopping destinations next year.

A new Vertiv report has forecast data centres and public cloud adoption to skyrocket in the coming years throughout the retail industry.

Russell McVeagh Special Counsel Liz Blythe examines the opportunities and risks associated with the eye-wateringly quick pace of change in the sector.

“These organizations continue, year after year, to spend on the same security solutions that worked for them previously."

Schneider Electric's Dave Johnson says few industries feel the disruption of new digital business models more than traditional retailers.

This new product is supposedly meant to help retail service providers increase their footprint.

This includes implementing in-store technologies such as self-checkout counters, scan and pay mobile applications and unmanned stores.

AR and VR technologies are reshaping the retail landscape by improving customer experience both in-store and online.

Amazon announced that due to GST regulation they will no longer be shipping from the US to Australia. Its comment and the consumer perspective inside.

Smiths City Group had been refusing to pay employees for the ‘optional’ pre-work meeting for years, but has finally been called out in court.

“The company's top competitors have all dramatically increased their advertising budgets."

From October 1, 2019, overseas websites selling into the New Zealand market will have to register for GST, just like any Kiwi company.

Afterpay allows customers to buy in-store instantly, putting down a quarter of the cost and paying over four equal fortnightly instalments.

Cloud based ERP vendor NetSuite has made significant changes to it's omnichannel solution.

Retailers that embrace edge computing continue to innovate, create new customer experiences and the ones that do it right will thrive.

The National Retail Association are set to provide free crime prevention workshops for retailers as part of a move to create a crime-busting network.