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Unified Communications / UC stories
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Poly A/NZ explains how to master the art of working from home
“If you don’t get out, you can get a bit stir-crazy if you focus on your work and you’re not socialising."
8x8 & Verint combine contact centre & workforce management offerings
The cloud contact centre and cloud workforce management applications together are joint offerings for mid-market and enterprise businesses.
Zoom grows hybrid workforce customer base with 1 million phone seats
It reached the milestone shortly before the company's two-year anniversary of the product's general availability.
IDC: UC&C market sees growth in 3Q20
"In 2020, COVID-19 caused many businesses and organisations to re-think their plans for leveraging digital technologies and accelerated interest in and adoption of solutions."
Poly A/NZ shares tips for transitioning back to the office
What makes up the modern workplace? As we’ve all learnt, the paradigms of centralised offices, commutes, swipe cards and water cooler gossip have all been turned on their heads in 2020.
8x8 announces change of CEO
Former RingCentral COO David Sipes takes the role of 8x8 CEO as Vik Verma steps down after seven years.
8x8 makes raft of updates to platform
The new release delivers work from anywhere insights and an improved administrator and user experience.
Jabra Evolve range certified for Microsoft Teams
The certification applies to Jabra’s Evolve headsets, as well as other select Jabra communication devices.
Hands-on review: Jabra Evolve2 65 Headset for business UC
It was so comfortable that I took to wearing them even when not listening to anything.
Talk up a storm through Microsoft Teams with 2talk
One local provider of Teams solutions is 2talk. The company provides a Microsoft Teams Direct Routing solution called DirectoR.
Hero Internet brings Microsoft Teams calling to every NZ business
Telecommunications providers, like New Zealand’s own Hero Internet, have worked with many customers to make the transition from traditional phone systems to Teams integration very simple.
Spectralink to provide UC for Melbourne Children’s Hospital
The Royal Children’s Hospital Melbourne has chosen Spectralink Versity as the communication platform for its 6,000 staff.
Jabra's Evolve2 range empowers shift towards UC tools
The new Evolve2 headset range includes seamless integration with software ecosystems, while blocking out more noise to improve optimal working conditions in increasing open office spaces.
NZ’s BayCom named NEC UC Partner of the Year yet again!
It is the third consecutive year the communications company has taken out the award.
Aryaka and 8x8 partner for UC over SD-WAN
The expanded agreement will enable organisations to enhance cloud communications performance across the WAN for improved experience.
Video: Business unusual with Ingram Micro NZ
Leaders from NZ's biggest distributor offer resellers and MSPs advice on how to move forward in a post-COVID world, and explains how Ingram can help.
PB Tech onboards Access4 SMB UCaaS solution
The tech retailer expands its move into the business space with the solution designed for deployment of a basic UCaaS solution into small businesses.
Cloud and remote working solutions bolster UC market
“Cloud collaboration investments will buoy the UC market downturn as remote work initiatives spurred by the COVID-19 outbreak drive conferencing adoption and market growth.”
RingCentral launches new partner programme
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
Video: How to make remote work, work for the channel
Two Ingram Micro NZ business development managers explain how to make work from home benefit any business and its employees.
8x8 ditches AWS for Oracle for video
The UC platform provider cites “substantial performance enhancements” and a reduction in costs at hyperscale as reasons for the move.
NEC enters comms-aaS market with new partnership
In partnership with Intermedia, NEC is set to launch new UCaaS and contact-centre-aaS solutions globally.
8x8 announces full integration with Jabra headsets
Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.
Avaya recognised for UC excellence by TMC
Avaya’s OneCloud ReadyNow private cloud platform won the Unified Communications Excellence Award.