The latest in entrepreneurial technology news for Kiwis
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Vodafone NZ to roll out Amazon Connect in contact centres
The moves makes Vodafone New Zealand the first telecommunications provider in New Zealand to implement the solution.
Vodafone NZ donates more than $43 million to over 1000 charities
The company has supported more than 1000 charitable organisations since 2002 with donations totalling over $43 million.
Vodafone enables 5G roaming in hope of future international travel
Vodafone NZ has become the first operator in Aotearoa to enable 5G roaming, to Australia and three other countries.
Vodafone: Why disruption is an advantage in business transformation
“It amazes me how resilient and creative New Zealand small businesses are in the face of adversity,” says Vodafone business transformation manager Paul Bertenshaw.
Vodafone NZ completes international optical network upgrade
The project enables a dedicated, resilient and diverse set of internet pathways upon which international data can be transferred at millisecond speed.
New AI speech technology for contact centres lands in A/NZ
The contact centre enhancement, Oration, combines an artificial intelligence language interpreter with advanced speech recognition.
Commerce Commission tells telcos to improve consumer choice
Mobile operators should improve consumer choice through easier comparisons.
Spark and Vodafone get behind InternetNZ's digital inclusion action plan
More than 50 organisations have now signed the plan, which was shared with Government and the public in May this year.
Vodafone brings xone IoT platform to Aotearoa
The platform is a localised version of a solution belonging to the Vodafone Group, providing key in-country functionality to technology.
Vodafone NZ brings AI into contact centre solutions with new partnership
Vodafone NZ has signed a new partnership agreement with intelligent contact centre solutions firm Convai, as it looks to bring artificial intelligence into contact centres.
Video conferencing, network usage surge in lockdown 2.0 - Vodafone
Phone and internet network usage continued sustained increases during Auckland's second lockdown, according to Vodafone NZ.
Vodafone receives RPA accolades at 2020 AI Breakthrough Awards
The Robotic Process Automation Innovation Award recognises how a company applies innovative problem solving to offer a better customer experience.
Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone
Fixed broadband data is up 33% and voice minutes up 45%, as Aucklanders return to lockdown.
Vodafone NZ upgrades more than 120 mobile cell sites in preparation for 5G
The upgrades, which span the country, predominantly add 4G or 4.5G technology and capacity, which is part of the company's work in getting mobile towers ready for the fifth generation mobile network, 5G.
Rural broadband usage rockets up, driven by IoT
In rural areas, data usage is continuing to increase, put down to new technology enabling greater efficiencies for farms and sustainable communities.
Vodafone New Zealand rolls out 800G technology with Ciena
"By implementing Ciena’s WL5e, Vodafone can better manage network requirements to support its recently launched 5G service."
"Money grabbing, tone deaf" - Vocus, Vodafone, 2degrees slam Chorus over fibre price increases
Vocus slammed the news from Chorus that it will increase fibre prices, labelling the move as "cynical, money grabbing and unwarranted".
Vodafone NZ moves forward on digital reinvention with appointment of strategy officer
Mooney will be tasked with helping to guide the business through its ongoing reinvention towards becoming a more digitally focused business.
Vodafone rolls out contact centre solution powered by AWS
The solution is designed to support organisations with their customer experience strategies, as well as customer contact and engagements.
Spark, Vodafone and 2degrees team up with police and NZTA to tackle texting while driving
"The reality is that phone use by drivers is commonplace in New Zealand and this is a hard behaviour to shift."
Vodafone sells Auckland customer data centre to Plan B
Plan B will take over both operations and management of the facility, while customers will see no difference in operations.
2degrees unveils new infrastructure sharing agreement, passes $1b milestone
The company has revealed it has invested $1 billion into its network infrastructure, and has expanded on its venture with Spark and Vodafone to connect the country's rural areas.
Vodafone's Farmside: Rural internet connections triple
“Surpassing 15,000 customers cements our position as New Zealand’s leading rural broadband provider."
Vodafone launches OPPO 5G smartphones to NZ market
Vodafone has launched new affordable 5G smartphones into the New Zealand market, the OPPO Find X2 Pro 5G and the Find X2 Lite 5G